Client Reviews
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"CLD Consulting was fantastic to work with as we set up the entire suite of Zoom services including Phone, Contact Center, and Revenue Accelerator. Super professional and responsive. Their attention to detail was second to none, and their organizational skills helped our team stay on track to hit our launch timeline. Post-launch, they were integral in troubleshooting and optimizing our system as well. Can't thank them enough!"
Render B.
Detritus LLC
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"CLD did a great job getting our new UCaaS system up and running. We were ready to go live in record time."
Darrell J.
Refractron Technologies
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"The CLD team was absolutely fabulous! They took care of all the porting and the full VOIP phone setup so it was literally a "plug & play" experience - they couldn't have made it any easier for us. They also trained all of our end users along with our admins and really made our transition as seamless as possible. I would recommend CLD for anyone looking to transition their phone/meeting systems!"
Michele S.
Regen, Benz & Mackenzie CPA's
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“Everything worked as we were told it would, and the CLD team was great at explaining things.”
Chris E.
Cathedral Choral Society
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"Initial setup was clear and thorough, and execution of transfer and all ports was easy. CLD continued to work with myself and our new provider until any issues that came up were resolved."
Matthew B.
Review Wave
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"Amazing port to new VOIP provider. CLD Consulting made it very easy—flawless execution."
Tom G.
AIPAC
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"The CLD team took the time to thoroughly understand our Contact Center operations. This in-depth understanding allowed them to configure the platform to perfectly match our specific needs. They were proactive in asking clarifying questions whenever they encountered areas I might not have considered. Additionally, they consistently provided prompt and helpful responses to all our inquiries. Even when a desired feature wasn't available in our chosen version, the team offered creative suggestions and alternative solutions to achieve our desired outcomes. The team was fantastic! They were both helpful and easy to talk to, which made the whole process much smoother."
Jane S.
Nikken
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"Thank you for all the effort you put into this Contact Center project. The CLD team was very kind, very understanding and above all, very hard-working."
Leo C.
Rivas and Associates
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"Everything went smoothly. Any questions or concerns were answered quickly. Having CLD set everything up for us was a big time-saver for us."
Stephen M.
Signal Metal Industries
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“Working with the CLD Consulting team was not only a great experience, but absolutely the right decision for us. They made our transition from on-prem phone system to Hosted Zoom phone so much easier for us. A true value add is how they supported us through some very difficult weeks that fell squarely on the losing carrier side. Their expertise, professionalism, guidance and patience enabled us to complete the project despite the failings of the losing carrier that was beyond our control. We highly recommend CLD Consulting.”
Dennis S.
Meadows Bank
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"Our company has not switched phone providers in 10+ years. CLD was very accommodating and helpful in making this transition as seamless as possible."
Brian A.
BamBams
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"The CLD team made our implementation to Zoom Contact Center seamless and understood our needs. They were a pleasure to work with."
Victor Q.
Pima Council on Aging
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"The CLD team was extremely helpful, knowledgeable and pleasant to work with throughout the process and helped us, often in spite of ourselves, to a successful move to Zoom. If there were more than 5 stars to rate them, I'd use them."
Ives L.
APA
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"Very helpful. Grateful for the assistance in getting Zoom phone launched."
Brett F.
Phusion Wellness
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"The CLD Team are experts with the Zoom Contact Center solution, and they managed the setup, configuring the application with the settings that fit our requirements while following Zoom’s best practices. The Post-Implementation Support was excellent, and they were quick to make changes we requested and answer ever the simplest questions. CLD, through their expertise, incredible communication, and reaction to changes we requested allowed for a successful and seamless go-live for the Bank and more specifically, our Client Services team."
Daniel S.
Mutual One Bank
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"CLD took the anxiety out of our decision to switch to a VOIP phone system. By having the conversations with us up front, providing us with resources, and responding to needs as they arose, what could have been a stressful experience was instead a seamless one."
Chris D.
Leadership Rhode Island
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"The CLD team working with us made the transition to Zoom phone service for our company a breeze. They assisted in every aspect and made sure no questions went unanswered. A move like this is not always easy for a company, but with the help CLD provided, we had ZERO issues at cutover. Thank you so much for all your hard work!"
Jacob M.
Superior Ag Resources
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"I would like to express my sincerest gratitude for the exceptional service provided by CLD Consulting during our recent transition to Zoom Phones. Their expertise, professionalism, and dedication were instrumental in ensuring a seamless migration process for our organization. Throughout the project, CLD Consulting exhibited a strong commitment to excellence, consistently going above and beyond to address any challenges that arose. Their proactive approach, attention to detail, and willingness to collaborate with our team were truly commendable. I would highly recommend CLD Consulting to any organization seeking expert guidance and support in navigating the complexities of communication technology. Their professionalism, expertise, and commitment to client satisfaction make them a trusted partner for achieving success in any project. Once again, thank you to CLD Consulting for their outstanding service and dedication. We look forward to the opportunity to work together again in the future."
Chrissy L.
Resource Energy
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"CLD was so helpful, very responsive and made the port-over process painless. The CLD team was awesome!"
Isabella F.
KWB Wealth
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"CLD was responsive and proactive in addressing the snags we encountered porting to our new phone system. It was a relief to have their help for such a critical implementation."
James S.
Youth & Opportunity United
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"Thank you for all your assistance in our Zoom Phone transition!!! I truly appreciate the time CLD spent helping make it a successful transition! Honestly, CLD offered the BEST transition support I’ve ever received with any technology company, and I’ve done A LOT of transitions in my 26 years at my company! Best wishes on your continued success!!! I wish there were more companies like yours!"
Stephanie M.
Klaas Financial Asset Advisors
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"I appreciate the hand holding and reassurance your team provided throughout the process. The transition went remarkably well during a very hectic time of year! Thanks to everyone at CLD!"
Lisa H.
Portfolio Resident Services
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"I highly recommend CLD Consulting without reservation. Through multiple engagements, CLD has proven to be an exceptionally knowledgeable and capable consulting firm. They approached our project with a high level of professionalism but were very personable to work with. The relationship seemed like an extension of our internal team as they were responsive, flexible, and communicated clearly. They will be my go-to firm for our next project."
Shawn G.
Diesslin Group Inc.
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"I wholeheartedly recommend CLD Consulting for their exceptional service in setting up our new Zoom Phone system. They not only made the process easy by handling the majority of the manual work but also ensured a seamless transition, always ready to answer any questions with expertise and patience."
Oliver G.
Decked
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"CLD Consulting acted as our implementation team for our migration to a new phone system. They did it right. They planned, communicated, and executed. The typical migration problems were solved and our launch was a success. In addition, they were a pleasure to work with. You can't ask for more. "
Kevin K.
CornerCap Wealth Advisors
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"Moving from a traditional, on-premise phone system to cloud-based couldn't have been a smoother transition. CLD's implementation team guided the process, handled a lot of the technical aspects, trained our staff, and answered every question that arose. The quality of our service and the support we received along the way has been exceptional. And, we are loving the feature-rich platform that comes with our new cloud-based phones!"
Jan T.
Central DuPage Counseling Center
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"CLD goes above and beyond! They have been wonderful every step of the way. They set a high bar for other companies."
Carrie T.
Neurogan
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"I would like to express my gratitude to CLD Consulting for their exceptional work in our transfer to Zoom phones. Their professionalism and expertise were evident from our first interaction, and they provided us with friendly and helpful guidance throughout the entire process. With their support, our transition to Zoom phones was a huge success. We highly recommend CLD Consulting to anyone seeking a team of knowledgeable, reliable professionals who are committed to ensuring a smooth and efficient transfer to Zoom phones. Thank you, CLD Consulting, for your outstanding service!”
Chris H.
Western NC Conference of the United Methodist Church
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"At the beginning of this year we transitioned over to a new phone system. Not only has this phone system exceeded our expectations, we were very happy with the support we received from CLD Consulting. We met virtually multiple times and not only were they a pleasure to work with, but also were very helpful in showing us many of the new features of our system as well as getting us set up."
JC F.
Defensive Driving School
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"We were offered the opportunity of working with CLD Consulting when our company chose Zoom Phone. We were on a tight timeline and the CLD team made us a priority and got right down to business! They were very responsive, informative, and thoughtful in all their dealings with me. I was very nervous about the implementation as I needed it to go smoothly. Working with CLD, I had nothing to worry about as they took care of everything and was available from start to finish. Our implementation was a success due to their dedication and time. I would highly recommend CLD Consulting knowing they will provide the same exceptional service to all their clients."
Juliette W.
CS Illumination
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"Through our partnership with Zoom, we had the privilege of working with CLD Consulting to seamlessly implement Zoom Phones and migrate from our traditional phone service. CLD Consulting showcased exceptional expertise and attention to detail, ensuring a smooth transition throughout the process. From configuring call structures to creating customized voice options, their team executed the project flawlessly. They were highly responsive, communicative, and collaborative, promptly addressing our inquiries and providing comprehensive staff training."
Joshua C.
CCF Ideas
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"CLD Consulting worked with us to set our Zoom Rooms up how we needed it and walked us through everything, answering all of our questions throughout the process. It was fast and completely painless; I wish we did this sooner. Now our Zoom Rooms work seamlessly and the whole office is thrilled."
Kathyrn Horne
Obligo
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"CLD Consulting worked hard to get the job done. Great work!"
Ryan P.
NextLevel Practice
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"The CLD team was fantastic. They told us in the beginning this transition would be smooth and like with most tech changes, I was skeptical, but they delivered as promised and it went extremely well. I can't say enough good things about them."
Michael J.
Johnson & Dugan